1. Terms & Conditions
By accessing or using this website operated by Aesthetic Beauty By Serena PLLC, you agree to comply with and be bound by the following Terms and Conditions.
Use of Website
This website is intended for informational and booking purposes only. The content provided is not intended to substitute professional medical advice, diagnosis, or treatment.
Service Eligibility
Clients must be at least 18 years of age to receive services unless accompanied by a parent or legal guardian and with written consent where permitted by law.
Booking and Appointments
Appointments may require a consultation prior to treatment. Aesthetic Beauty By Serena PLLC reserves the right to refuse service if a treatment is deemed unsuitable or unsafe.
Payments and Pricing
Prices for services and products are subject to change without notice. Full payment may be required at the time services are rendered.
Intellectual Property
All website content including text, branding, logos, images, and educational materials are the property of Aesthetic Beauty By Serena PLLC and may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
Aesthetic Beauty By Serena PLLC shall not be liable for any damages arising from the use or inability to use this website or from any services performed, except where prohibited by law.
Governing Law
These terms shall be governed by the laws of the State of Michigan.
By using this website, you agree to these terms.
2. Privacy Policy
Aesthetic Beauty By Serena PLLC respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information including:
• Name
• Email address
• Phone number
• Appointment details
• Payment information
• Health information voluntarily provided during consultation
How Information Is Used
Information collected may be used to:
• Schedule and confirm appointments
• Provide services
• Communicate promotions or updates
• Improve client experience
• Maintain internal records
Information Protection
We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.
Third-Party Services
Our website may use third-party booking systems, payment processors, or marketing platforms that have their own privacy policies.
Client Rights
Clients may request access, correction, or deletion of their personal information by contacting us directly.
Policy Updates
This policy may be updated periodically. Changes will be posted on this page.
By using our website, you consent to this Privacy Policy.
3. Medical Disclaimer
The information provided on this website by Aesthetic Beauty By Serena PLLC is for informational and educational purposes only.
Content on this website should not be interpreted as medical advice or a substitute for consultation with a licensed healthcare professional.
Aesthetic treatments offered are cosmetic procedures and results may vary between individuals. Clients should consult with a qualified provider to determine whether a treatment is appropriate for their individual health and skincare needs.
If you have a medical condition, skin disease, or health concern, you should seek guidance from a licensed physician or medical professional prior to receiving treatment.
Use of this website does not establish a medical provider-patient relationship.
4. Results Disclaimer
Individual results from aesthetic and skincare treatments vary and are influenced by many factors including skin condition, age, lifestyle, medical history, and adherence to aftercare instructions.
Before-and-after photos, testimonials, or client reviews represent individual experiences and do not guarantee that other clients will achieve the same results.
Aesthetic Beauty By Serena PLLC makes no guarantees regarding treatment outcomes.
5. Before & After Photo Consent
With client permission, photographs may be taken before and after treatment for documentation, educational purposes, and marketing.
Clients may voluntarily consent to allow Aesthetic Beauty By Serena PLLC to use these images for:
- Website marketing
- Social media posts
- Educational materials
- Advertising
No identifying information will be disclosed without explicit written consent.
Clients may withdraw consent for marketing use of images at any time by submitting a written request.
6. Cancellation & Refund Policy
Aesthetic Beauty By Serena PLLC values client appointment times and strives to provide the best possible service.
Appointment Cancellations
Appointments must be canceled or rescheduled at least 24 hours in advance. Late cancellations or missed appointments may be subject to a cancellation fee.
Deposits
Some services may require a non-refundable deposit to secure an appointment.
Refunds
Due to the nature of aesthetic services, refunds are generally not provided for completed treatments. If a client has concerns regarding a service received, they should contact the clinic promptly to discuss potential resolutions.
Product refunds may be considered on unopened items within a specified timeframe.
7. Advertising & Marketing Disclosure
The information, statements, and testimonials presented on this website are provided for general informational and marketing purposes only and are not intended as medical advice or a guarantee of specific results.
Individual results from aesthetic or skincare treatments may vary depending on factors including skin type, age, lifestyle, medical history, and adherence to recommended aftercare instructions.
Any before-and-after photographs, testimonials, or client experiences displayed on this website represent the experiences of individual clients and may not reflect the typical or expected results for all individuals.
Services provided by Aesthetic Beauty By Serena PLLC are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any medical condition unless performed by a properly licensed medical professional where required by law.
Statements regarding skincare products or treatments have not necessarily been evaluated by the U.S. Food and Drug Administration unless explicitly stated.
By using this website or booking services, you acknowledge that aesthetic procedures carry inherent risks and results cannot be guaranteed.
Serena Hoang PA-C | Aesthetic Beauty By Serena PA-C | 308 N Main St Royal Oak MI US 48067
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Serena Hoang PA-C at Aesthetic Beauty By Serena PA-C. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Serena Hoang PA-C. Aesthetic Beauty By Serena PA-C reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Aesthetic Beauty By Serena PA-C also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Aesthetic Beauty By Serena PA-C again, just sign up as you did the first time and Aesthetic Beauty By Serena PA-C will start sending messages to you again.
Info
Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at aestheticbeautybyserena@gmail.com.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at aestheticbeautybyserena@gmail.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our website at AestheticBeautyBySerena.com and click on privacy at the bottom of the home page.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.